Everyone in the room has a theory. Fishbone and five whys get the theories written down, then hypothesis tests, ANOVA and regression say which of them the data supports. Design of experiments tests a change before it is rolled out, and a pilot plan template turns the result into something you can actually run.
What is in the box
- Fishbone and 5 Whys
- Hypothesis tests, ANOVA and regression
- Design of experiments
- Monte Carlo simulation
- Pilot plan template
Lives at /dataforge once you are signed in
What you leave with
- A cause supported by a test, not a vote
- An experiment design and its result
- A pilot plan
- A before and after on the same chart
The agents that do this work
How the work is done
DMAIC
Define, measure, analyze, improve, control, with a gate between each.
- Project workspace
- Five tollgates
- Charter template
- Capability study
- Control plan
A3
One page that carries the problem, the cause, the plan and the result.
- A3 template
- Fishbone
- Pareto
- Pilot plan
Root cause analysis
Get past the symptom to the thing that is actually causing it.
- Fishbone
- Five whys
- Pareto
- Multi-vari study
- Regression
The other five
- Value & ROIWe cannot show what the improvement work returned.
- Continuous ImprovementIdeas come in and nothing happens to them.
- QualityDefects reach the customer and we find out late.
- LeanThere is waste everywhere and no system for removing it.
- Operational ExcellenceImprovement happens in pockets and never becomes how we work.